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Last Updated: December 15, 2024

Privacy Policy and Terms of Service

This document contains the Privacy Policy and Terms of Service for all services provided by our company.

PRIVACY POLICY

This Privacy Policy ("Policy") governs the collection, use, and disclosure of personal information by our company ("we," "us," or "our") in connection with the provision of services including, but not limited to, Zionn (AI content creation platform), Choe (financial management suite), and FitX (fitness tracking platform) (collectively, the "Services"). This Policy is effective as of the date set forth above and applies to all users of our Services.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree with any provision of this Policy, you must not use our Services. This Policy is incorporated by reference into our Terms of Service and forms an integral part of the agreement between you and us.

1. INFORMATION COLLECTION AND USE

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, use our Services, or communicate with us. This information may include, but is not limited to:

  • Full name, email address, and telephone number
  • Account credentials, including username and password
  • Billing and payment information, including credit card details
  • Communication preferences and account settings
  • Profile information and user-generated content

1.2 Usage Data and Analytics

We automatically collect certain information about your use of our Services through various technological means, including but not limited to:

  • Application usage patterns, feature interactions, and user behavior analytics
  • Performance metrics, system diagnostics, and error logs
  • Device information, including hardware specifications and operating system details
  • Network connectivity data and IP address information
  • Session duration, page views, and navigation patterns

1.3 Service-Specific Data Collection

Depending on the specific Service utilized, we may collect additional categories of information:

  • Zionn Platform: AI-generated content, brand voice training data, content analytics, and user preferences for content generation
  • Choe Platform: Financial transaction data, accounting records, tax-related information, and compliance documentation
  • FitX Platform: Health and fitness metrics, workout data, biometric information, and social fitness interactions

2. PURPOSE OF DATA PROCESSING

We process your personal information for the following legitimate business purposes:

  • Service Provision and Maintenance: To provide, maintain, and improve our Services, including technical support and customer service
  • Personalization and Optimization: To personalize your user experience and optimize our Services based on usage patterns and preferences
  • Communication and Notifications: To communicate with you regarding account-related matters, service updates, and administrative communications
  • Analytics and Research: To analyze usage patterns, conduct research, and develop new features and improvements
  • Security and Fraud Prevention: To protect against fraud, abuse, and security threats, and to ensure the integrity of our Services
  • Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal obligations

3. INFORMATION SHARING AND DISCLOSURE

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who help us operate our Services
  • Business Partners: With trusted partners who help us expand our Services
  • Legal Requirements: When required by law or to protect our rights

4. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

  • Access: Request access to your personal data and information about how it's used
  • Correction: Request correction of inaccurate or incomplete personal data
  • Deletion: Request deletion of your personal data in certain circumstances
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing of your data for certain purposes

5. DATA SECURITY AND PROTECTION

We implement comprehensive security measures to protect your information:

  • All data is encrypted in transit and at rest using industry-standard encryption protocols
  • Strict access controls and authentication measures to protect your information
  • Regular security audits and penetration testing to ensure data protection
  • Comprehensive incident response plan with 24/7 monitoring and rapid response capabilities

TERMS OF SERVICE

These Terms of Service ("Terms") govern your access to and use of our services, including Zionn, Choe, and FitX platforms. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

1. OUR SERVICES

1.1 Zionn - AI Content Creation Platform

AI-powered content creation platform for businesses and individuals, featuring AI content generation and optimization, multi-platform publishing tools, brand voice training and consistency, and content analytics and performance tracking.

1.2 Choe - Financial Management Suite

Comprehensive financial management and accounting platform, featuring automated accounting and bookkeeping, multi-currency transaction processing, tax compliance and reporting tools, and financial analytics and forecasting.

1.3 FitX - Fitness Platform

Next-generation fitness and health tracking platform, featuring AI-powered workout planning and coaching, health metrics tracking and analysis, social fitness features and challenges, and nutrition guidance and meal planning.

2. YOUR OBLIGATIONS

2.1 Account Security

  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized access
  • Use strong, unique passwords for your account
  • Enable two-factor authentication when available

2.2 Acceptable Use

  • Use our services only for lawful purposes
  • Respect intellectual property rights
  • Not attempt to reverse engineer or hack our systems
  • Not use our services to transmit harmful content

2.3 Content Responsibility

  • Ensure you have rights to any content you upload
  • Not upload malicious software or harmful files
  • Comply with applicable laws and regulations
  • Respect the privacy and rights of others

2.4 Payment Obligations

  • Pay all fees and charges in a timely manner
  • Provide accurate billing information
  • Notify us of any billing disputes within 30 days
  • Understand that fees are non-refundable unless stated otherwise

3. SERVICE LIMITATIONS

While we strive to provide excellent service, please be aware of the following limitations:

  • Service Availability: We strive for 99.9% uptime but cannot guarantee uninterrupted service due to maintenance, updates, or unforeseen circumstances
  • Data Accuracy: While we work to ensure data accuracy, we cannot guarantee that all information provided through our services is completely accurate or up-to-date
  • Third-Party Integrations: Our services may integrate with third-party platforms, and we are not responsible for the availability or functionality of these external services
  • AI Recommendations: AI-powered features provide suggestions based on available data but should not be considered as professional advice or guaranteed outcomes

4. INTELLECTUAL PROPERTY RIGHTS

4.1 Our Rights

  • All software, technology, and proprietary content remain our property
  • Trademarks, logos, and brand elements are protected intellectual property
  • We retain rights to aggregated, anonymized data for service improvement
  • Feedback and suggestions may be incorporated into our services

4.2 Your Rights

  • You retain ownership of your original content and data
  • You grant us license to process your data for service provision
  • You can export your data in standard formats
  • You maintain rights to your intellectual property

5. LIABILITY LIMITATIONS

Our liability is limited as follows:

  • Direct Damages: Limited to the amount paid for services in the 12 months preceding the claim
  • Indirect Damages: We are not liable for indirect, incidental, or consequential damages
  • Force Majeure: Not liable for delays or failures due to circumstances beyond our control
  • Third-Party Actions: Not liable for actions or omissions of third-party service providers

6. TERMINATION

Your account may be terminated under the following circumstances:

  • Breach of Terms: Immediate termination with notice and potential legal action
  • Non-Payment: Service suspension after 30 days, termination after 60 days
  • Inactivity: Account deactivation after 12 months of inactivity
  • Mutual Agreement: Termination by mutual agreement with data export options

7. DISPUTE RESOLUTION

These Terms are governed by the laws of the State of California, United States. Any disputes will be resolved in the courts of San Francisco County, California.

CONTACT INFORMATION

For questions regarding this Privacy Policy or Terms of Service, please contact us at:

Email: legal@company.com

Phone: +1 (555) 123-4567

Address: San Francisco, CA

We will respond to your inquiry within 30 days of receipt.

POLICY UPDATES

We may update these policies from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this document and notify you through email or in-app notifications for significant changes.

Last Updated: December 15, 2024